Responsible Gaming
Gambling Should Be Entertainment
At heyshamlandscapes.co.uk, we believe gambling should only ever be enjoyed as entertainment, never as a way to earn money or solve financial problems. Bingo and all forms of gambling carry the risk of addiction and financial harm.
Only spend what you can afford to lose, and never gamble with money needed for essentials like rent, bills, or food.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in any form of gambling, including bingo. We are committed to preventing underage gambling and verifying the age of all players before allowing access to gaming services.
If you are under 18, please do not attempt to gamble. If you are aware of underage gambling activity, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling activity: Keeping your gambling secret from family or friends
- Inability to stop: Difficulty cutting back or stopping altogether
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with money for essentials: Using money meant for bills, food, or rent
- Borrowing money to gamble: Taking loans or using credit to fund gambling
- Mood swings: Feeling anxious, irritable, or depressed when not gambling
- Increasing amounts: Needing to gamble larger amounts to feel the same excitement
- Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gambling
- Lying about gambling: Being dishonest with loved ones about the extent of your gambling
If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools & Safer Gambling Features
Most reputable gambling operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a given period
- Betting Limits: Cap the size of individual bets
- Reality Checks: Receive reminders during gaming sessions about how long you've been playing and how much you've spent
- Time Outs: Take a temporary break from your account (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account and exclude yourself from the operator's services
We encourage you to use these tools proactively. You can adjust your settings at any time through your account preferences.
Support & Helpline Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gamblers and their families
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling
Website: www.gamstop.co.uk
Register to exclude yourself from all online gambling operators in the UK - National Problem Gambling Clinic – NHS service offering assessment and treatment
Website: NHS Problem Gambling Clinic
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you or a family member is struggling:
- Contact one of the support organizations listed above
- Speak to your GP or healthcare provider
- Reach out to a trusted friend or family member
- Use self-exclusion tools immediately to restrict access to gambling
You are not alone, and help is available. Taking the first step is the hardest – please reach out if you need support.